Air India, India’s flagship airline, is reeling from the impact of a tragic incident that unfolded on June 12, when one of its flights crashed shortly after departing from Ahmedabad, destined for London’s Gatwick Airport. The devastating event has resulted in a wave of altered travel plans, prompting the airline to respond with a strategic cut back on international flights. The company confirmed on social media that a temporary decrease of at least 15% in international operations will be implemented specifically for wide-body planes, effective through mid-July.

Passengers have criticized Air India for its delayed responses and poor communication as the crash fallout continues to disrupt flight schedules. The Directorate General of Civil Aviation (DGCA) conducted thorough inspections of the airline's fleet of 33 Boeing 787 Dreamliners, which confirmed no significant safety hazards but did reveal some maintenance should be addressed. The DGCA has urged Air India to enhance internal coordination and communication processes to ensure reliability in operations and passenger information.

Air India operates an extensive fleet of 128 planes, managing approximately 1,000 flights daily, which includes many international destinations. One of its most popular routes remains the nonstop service from Delhi to New York. In light of recent events, the airline seeks to restore public confidence in its safety and reliability as it confronts the challenges of overhauling its operational strategies for the future.